Shipping & Returns

Draft — plain, complete, findable. A trust surface, not a voice showcase. Shipping cost, timing, and returns must be surfaced before checkout, not buried (the classic Egyptian cart-abandonment trigger).

Where we deliver

Across Egypt via Bosta. [CONFIRM coverage + delivery-time SLA for Alexandria and Giza specifically before finalizing this copy — open item in the spec.]

Delivery time

[PLACEHOLDER — e.g. Cairo X–Y business days; Alexandria/Giza to confirm with Bosta.]

Shipping cost

[PLACEHOLDER — flat rate / by governorate. Shown at cart before checkout.]

Payment options

Card and wallet via Paymob, or cash on delivery (COD). Bosta collects cash at drop-off.

Returns & exchanges

[RETURNS POLICY PLACEHOLDER — window, condition, how to start a return, refund method. Keep it plain and complete.]

Questions about an order

Reach us on WhatsApp — see the Contact page. We use it for order questions and COD confirmation.